FAQ

Is TCOKickz a scam?

NO! Please refer to our "REVIEWS" highlight on our Instagram! We have plenty of great reviews from our customers on there.

Does TCOKickz have a physical store?

As of now we do not have a physical store. 

Does TCOKickz sell fakes?

All items listed on our site are 100% Authentic and Brand New. 

Return/Exchange Policy?

We do not accept returns or exchanges. Please make sure to read the description of items before purchasing. 

ALL SALES ARE FINAL. 

Shipping Policy?

Refer to Shipping Policy Page: https://www.tcokickz.com/policies/shipping-policy

Why was my order canceled?

Most likely your order was flagged by our system as fraudulent or in the rare case there was an error in inventory and your item is sold out. Please note that we reserve the right to refuse or cancel any order at our sole discretion.

When will an item be restocked?

Unfortunately, we cannot guarantee any item to restock. We try our best to get pairs for our customers, but sneakers are limited and sometimes impossible to find. Please refer to our Instagram story for restocks. 

Any Further Questions

Contact are support team via email at support@tcokickz.com